The Joy of Concierge | Disney Cruise Line

Welcome to this month’s Blogorail Blue Loop. Today we are sharing what you need to know to start planning your Disney Cruise.

For my first cruise, a quick three night getaway while Mimi watched the babies, we stayed in a inside standard room. With the kids along we moved up to a secret porthole room and after several more years and celebrations, we’ve stayed in nearly every category of stateroom from inside standard stateroom to the Walter E. Disney suite. I enjoyed each and every cruise. I loved each stateroom for different reasons and our next cruise (a big family reunion) will be in a non-concierge stateroom with a verandah.
Frankly, I’d be happy if they let me sleep on deck!

Cruising with Mickey!

So why cruise concierge?

Why concierge is magical!
Why concierge is magical!


Let’s dive in and find out!

Anything from anniversaries to birthdays to family reunions makes an excellent excuse to try concierge. Concierge is addictive, consider yourself warned. After our first concierge cruise, we intended to go back to the simple life, but the perks brought us back!

Concierge offers many, many worthwhile perks while you soak up the sun and enjoy the suite life at sea. While some cruisers enjoy the royal suites and the square footage and amenities that those entail, the majority of the concierge rooms are comparable in size or only slightly larger than other verandah staterooms onboard.

Onshore Perks!

The concierge benefits begin before you ever set foot onboard. Shoreside concierge contact cruisers around 125 days before sailing to see what magical touches they will add to your vacation.

Hakuna matata in your own private tropical paradise.
Hakuna matata in your own private tropical paradise.

Everything from a romantic dinner at Palo, to massages or a private beach cabana can be pre-arranged through your concierge. If you’d like to try any of the port adventures or book anything through spa, dining, stateroom gifts, the shoreside concierge set the wheels in motion.

Embarkation Day!

It’s finally here! your countdown is done. The bags whisked out of sight at port and you’ve passed through security without a hitch. Where’s your concierge? Your concierge experience begins as soon as you reach the concierge check-in desk.

The Royal Treatment
On checking in, they may treat you to a surprise or two.

The concierge team swiftly verifies paperwork, fits your children with MagicBands for the kids clubs and shows you to a lounge. Short lines and reserved seats? It gets better. Before embarkation begins by boarding group, concierge guests are among the first shown onto the ship.


On the classic ships, you’re instructed to arrive at the deck three forward lounge during the early afternoon to meet your personal concierge. Until then, you’re free to pop over to the restaurants for lunch if you’re feeling hungry or explore the ship at your leisure. On the Dream class ships on arrival in the atrium, cast member escort your family straight to the Concierge Lounge to meet your team. In both cases, snacks and drinks flow plentifully in the lounge while your concierge reviews your itinerary for the week, arranges for any ticketed events (meet and greets, wine tastings, tea parties) and then visits a bit to get to know your family.

 A few days in, your concierge lets you know that there will be a reception for the concierge guests. Don’t miss this!

Our family really quacks me up!
Quick meet and greet on the concierge sundeck. Disney Fantasy 2014

Yes, there is food everywhere on deck. This isn’t just a buffet. Save some time for this happy hour/meet and greet. We’ve seen Donald and Daisy each host, though any of the classic characters are possible.

Exclusively on the Disney Dream and Disney Fantasy

There are a couple extra perks for concierge guests staying on the Dream class ships:

Exhibit A:

Boarding Day
Concierge Sun Deck

Exhibit B:

Puerto Rico
Private Concierge Lounge

Concierge Cast Members

Words fail me when describing the concierge. If you crossed Mary Poppins with Genie and threw in a dash of Tinker Bell, you’d be in the right ballpark. Each detail of your vacation is important to them and they’ll bend over backwards to try to knock your socks off.

Plenty of other magic waits in store! I didn’t even touch on complimentary sodas stocked in your room to the amazing staterooms themselves to just plain old heaping doses of pixie dust which vary from cruise to cruise. I wouldn’t want to spoil all the surprises!

Is a concierge cruise on your bucket list?

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12 Replies to “The Joy of Concierge | Disney Cruise Line”

  1. Pretty sure the concierge experience is a bit out of my price range, but it does sound cushy! I’ll just be happy to get on a cruise one of these days!

    1. Heidi, we upgraded at port for a reasonable amount. Especially once you realize how much is included in a cruise, I’ve found them to be competitive with even budget Walt Disney World vacations. Hope to sea ya real soon!

  2. Wow. Concierge is definitely on our bucket list! Did you find yourselves spending a lot of time in your room or in the special concierge areas compared to other trips in non-concierge staterooms?

    1. The one downside of concierge on the Fantasy?
      We spent hardly any time in the adults only areas and a lot less time than usual on activities during the sea days. Our verandah was just too nice to want to leave! If we just wanted a quick snack, we’d pop into the lounge and head back to our suite. Our six year old daughter rode the AquaDuck only a few times before she wanted to head back to “my own little warm pool.” (Private hot tub.)
      Was it incredibly magical and relaxing?
      Yes. Definitely.
      Are we spoiled for life?
      Possibly. 🙂

  3. Lori,
    I replied to your comment on my blog before reading this. I asked if you had cruised a lot. Wow have you. We are just going for our second cruise in January and now I wish we could do concierge. My husband will shake his head! We got upgraded at The Beach Club Hotel to concierge once and it was so wonderful the next year we paid for it ourselves for a week. Then we thought that was too expensive as we had already bought DVC in the interim. I will have to see how much more it would be to upgrade to concierge. It’s intriguing, esp. since you left some things to surprise!

  4. I’ve done concierge at the resorts a few times and really enjoyed it! I’d love to try concierge on Disney Cruise, but that will have to wait until Tinkerbell sprinkles a little pixie dust on the wallet. However, it is on my bucket list.

  5. Hi,
    We will be on our 6th Disney Cruise this February. I keep talking myself out of trying concierge simply because everytime someone explains what is included in it, it always sounds like what would typically happen on a DCL cruise without it, anyway! (because DCL is just that awesome!) 🙂 Nothing anyone has said has convinced me that the extra money is worth it. Our stateroom person has always done everything they could to meet all our needs. I could see if you were able to book one of the Cabanas on the island for free or get free dinners at Palo, it would be worth it. But I have never had any problems getting reservations myself for anything so why would I pay extra for someone else to make them for me. A few extra snacks just wouldn’t do it for me for an extra 5-10k. I wish someone could convince me otherwise because I would love to justify spending more for it! 🙂

    1. I’ve cruised interior and I totally get where you’re coming from: every Disney Cruise is magical!
      I’ve never had servers that I would rate less than excellent, but…
      On our last two (concierge) cruises we were hard pressed to rate our servers and room steward as excellent because the concierge totally took the cake. If the regular room stewards and servers are excellent, the concierge are superb, exceptional and as far above the rest of the cast and crew that it’s not a fair comparison.
      As for cost, it was only around 3K more on our cruises than the standard verandah rooms and we viewed it as a fair price given that we lounged in over twice as big of a stateroom.
      It isn’t the snacks.
      It’s the attention to detail in the staff and the care to make each stateroom magical. View it like the difference between a stay at Walt Disney World at the Polynesian. One is a stay in a standard room while the other is spending time in over the water Bora Bora bungalows.
      Both are magical.
      One is a once in a lifetime experience.

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